Thank you for your interest in joining the BBBS of North & West Niagara team.


Our agency is looking for positive, dedicated and FUN individuals to strengthen our Board of Directors and help shape the future of our agency. Successful candidates will have the opportunity to utilize their professional strengths, ideas and guidance to support our exciting programs, campaign ideas, events and more! This is an opportunity to be part of something BIG and make a direct investment in the youth of Niagara. Click here to view more

If you are interested in applying to become a Board Member, please submit your cover letter and resume to CEO Dale J. Davis, at:

Check out our volunteer page for other ways to get involved.

Mentoring Coordinator

Job Description

Big Brothers Big Sisters of North & West Niagara is a community-based organization offering Community and Site-Based Mentoring programs throughout St. Catharines, Thorold, Niagara-on-the-Lake, Grimsby, Lincoln, and West Lincoln. Our mission is to “Enable life-changing mentoring relationships to ignite the power and potential of young people”. If you are looking to connect with community members and to develop skills and experience in your career, this may be a great role for you. The Mentoring Coordinator is a key member of the Service Delivery team who provides assessment, training, monitoring and support to volunteers, families and children.

Some of the great things you will be doing:

-Supervising and supporting matches between volunteer mentors and children to ensure Big Brothers Big Sisters of Canada’s National Standards are maintained and the safety of children is upheld

Handling Intake, Assessment and Screening of potential volunteers

-Facilitating pre-match training to parents/guardians, children, and volunteers

-Ensuring a high-level proficiency in applying child safety and risk management knowledge, and policies and procedures throughout all aspects of job function

-Matching volunteers with children to ensure positive mentoring relationships

-Identifying matches that need extra support and utilizing strategic interventions to strengthen relationships

-Maintaining accurate match file records, ensuring that all required documentation is complete

-Forming connections with and acting as a liaison between community agencies and schools

-Discussing client planning and concerns with Service Delivery Team

-Engaging volunteers and families in problem-solving processes where required

-Evaluating the effectiveness of service delivery programs

-Supporting other staff in their program delivery as required

-Maintain strict confidentiality and privacy as set out by Big Brothers Big Sisters North & West Niagara

-Completing other duties as required

Skills Required:

-A post-secondary diploma or degree in a related field (education, social or human services, child and youth work, family studies, etc.)

-Three years’ experience working with children, youth and/or families

-Interview and previous case management experience required

-Excellent interpersonal and conflict resolution skills

-Strong networking and relationship building skills

-Knowledge of community development/connections is an asset

-Experience working in a culturally diverse setting

-Proven experience in team development, and achieving high performance levels

-Strong organizational skills and a capacity to multi-task and to motivate others

-Excellent verbal and written communication skills

-Demonstrated proficiency with Microsoft office, including Word, Outlook, Excel and PowerPoint

-Ability to work flexible hours including week nights and some weekends as required

-Valid Vulnerable Police Sector Clearance prior to start

-Valid driver’s license and access to a vehicle is required for this position

Please forward your resume and references to Interim Manager of Program & Services, Rylee Wiersma Szabo, by 5:00pm on Friday, January 22nd.

Only those selected for an interview will be contacted.

Job Type: Contract – 12 months

Contract length: 12 months

Application deadline: 2021-01-22

Job Types: Full-time, Contract

Salary: $33,500.00 per year


Reports to: Director of Fund Development & CEO
Departments: Fund Development/Marketing/Digital Virtual Business Development

The Ideal Candidate – Is This You?
You have a high sense of ownership and responsibility; you think strategically and understand the needs of key stakeholders (including but not limited to participants, sponsors, donors, media) and recognize the importance of BBBSnwn fundraising initiatives. You have the ability to recognize opportunity and thrive on the challenge of scouting potential digital fundraising opportunities, recruiting stakeholders and managing relationships. You thrive in the digital world, with knowledge on how to navigate and communicate on digital platforms in a professional, sophisticated manner. You love to research and cultivate new fundraising initiatives, and are eager to work with your team to discover gaps and cover a wide range of detail before pitching ideas to upper management. You are confident, accomplished and, most of all, proud to share in our mission to ignite the power and potential of children/youth in your community through life-changing mentorship relationships.

You are a self-starter, never hesitate to pick up the phone or schedule a virtual meeting, a team player, and don’t watch the clock. You thrive on being ‘up-to-date’ on current fundraising trends while cultivating new and innovative ideas. When tedious administrative tasks are assigned, you don’t complain and understand “other duties as required” is part of life.

The Purpose
The Digital Fundraising Officer is accountable for contributing to BBBS of North & West Niagara’s financial health and actively collaborating with all departments within the organization. The main purpose of this position is to serve as a fearless digital fundraising specialist which primarily includes our annual fundraising event portfolio, current and new online fundraising initiatives, digital sharing relationships and community engagement opportunities. You will be expected to actively prospect and conceptualize targeted online programs and fundraising initiatives involving new and developing media and technologies. You will be required to meet short-term and long-term goals from new and existing membership sources by developing “best practices” for digital fundraising across multiple platforms.

Reporting directly to the Director of Fund Development and the CEO, and working closely with the Marketing and Communications Officer, the Digital Fundraising Officer focuses on cultivating donations and membership through email acquisitions; new methods of electronic fundraising (i.e. social media, mobile, third party opportunities); and is responsible for cultivating new donor prospects through newly developed avenues.


• Develop and test new initiatives and innovative concepts for public media fundraising
• Develop and implement digital fundraising programs (including new and existing e-newsletters and e-renewals), online content monetization, widgets, online application development, second-screen donations, hybrids utilizing traditional mail and on-air techniques, and collaboration with local and national organizations
• Supervise delivery of fundraising campaigns across digital, mobile, social media, and developing channels
• Provide leadership input for improving BBBSnwn’s online fundraising pages and donor communications
• Manage cultivation of prospects through digital fundraising tools and initiate strategies to foster higher giving levels
• Oversee current and ongoing email marketing programs from a fundraising perspective (including e-renewels)
• Key focus on developing email acquisition campaigns for donor cultivation directed at new markets, lapsed donors and current users of BBBSnwn platforms
• Work with Director of Fund Development, Marketing/Communications Officer, Fund Development and Program teams to ensure the implementation of key touchpoints are executed across digital platforms (social media, website, email, mobile, development platforms) to foster member cultivation
• Develop standard digital fundraising and donor stewardship recognition “best practices”
• Develop and execute a structured set of online and digital giving opportunities and services
• Work closely with Director of Fund Development and CEO to set performance benchmarks and targets across all digital fundraising channels
• Implement user testing techniques to improve response rates and increase donor retention
• Evaluate and report on monthly project accomplishments and budgets
• Work closely with Director of Fund Development, CEO and Marketing/Communications Officer to analyze and make recommendations regarding BBBSnwn electronic communication strategies to ensure highest potential level of fundraising and donor cultivation
• Work with team to ensure all digital fundraising offers a great user experience, and directly represents the BBBSnwn brand mission and vision


• Strong knowledge of current and developing online fundraising strategies, social media, mobile and new technologies
• Comprehensive knowledge of Microsoft Office Suite applications including Word, Excel and PowerPoint
• Working knowledge, and strong interest, in media, digital fundraising, marketing and design
• Knowledge of Customer Relationship Management (CRM) systems, email service providers, internet applications, online and social platforms, and content publishing tools
• Excellent organizational and project management skills – the ability to take a project from conception to successful completion
• Excellent organizational skills and strong attention to detail
• Ability to meet deadline and goals while working under pressure
• Ability to re-prioritize tasks as required

• University or College degree in Business or Fundraising (or equivalent)
• Minimum 1-2 years sales experience in progressively challenging roles
• Experience with graphics design would be ideal, but not required
• Experience with digital event fundraising
• Volunteer experience within the not-for-profit space would be an asset
• Passion for our vision – “Help all young people realize their full potential”

POSTED DATE: Wednesday, December 23, 2020

CLOSING DATE: Friday, January 22, 2020

Job Type: 1-year contract (full-time)

Salary: $36,000 per year

Please submit cover letter with resume

Contract length: 12 months

Application deadline: 2021-01-22

Job Types: Full-time, Contract

Salary: $36,000.00 per year

Marketing and Communications Officer


The Marketing and Communications Officer is part of the Fund Development team at Big Brothers Big Sisters of North & West Niagara. The Officer plays an integral role in ensuring the development and implementation of a comprehensive marketing and communications strategy designed to maximize the Agency’s fundraising success and public profile. Possessing excellent written and verbal communication skills and extensive knowledge of critical success factors for fundraising, the Officer will be able to handle multiple projects and build strong relationships with fellow team members, media contacts, sponsors, community partners, volunteers and donors.

Key Responsibilities & Accountabilities

· Support the CEO, Director of Services and Fund Development (FD) Team in all aspects of Marketing and Communications.

· Coordinate with the CEO on Marketing and Communications plans for specific events, campaigns, programs and promotions. The implementation and evaluation of communication plans and strategies ensure alignment with the agency’s mission and strategic plan.

· Conduct research to cultivate and grow the existing donor database using consistent stewardship and recognition strategies.

· Collaborate with Director of FD and CEO a consistent strategic Media plan with Media partners to raise agency profile.

· Prepare the monthly newsletters (currently execute three)

· Ensure all Agency materials are Brand compliant

· Collaborate with CEO/FD team to ensure Donor stewardship and recognition best practices are followed and standardized

· Support all fundraising events as requested.

· Update and maintain our fundraising platform (Classy) throughout the year

· Ensure all Social Media sites (Facebook, Twitter, and Instagram) are maintained and updated weekly and as requested with key messages, events and any other relevant information.

· Collaborate with CEO and Director of Development to oversee and ensure successful delivery of Donor stewardship/recognition and Big Believers Monthly Donor Programs

· In consultation with CEO design the Annual Report for the Annual General Meeting.

· Create and review key messages and updated materials for CEO for all public appearances including speeches, presentations and media spots.

· Working with FD Team to ensure BBBS is present at relevant community events and discuss potential recruitment opportunities.

· Proactively seek media coverage for newsworthy initiatives. Plan media launches, work with CEO and coordinate interviews for print, local television and radio and update Media contacts.

· Maintain strict confidentiality as outlined in the Agency Privacy Policy and Confidentiality Policy.

· All other duties as assigned by CEO.

Professional Requirements

· College/University in Marketing, Communications or equivalent work experience (2 years preferred)

· Experience working with corporate sponsors and donors in the non-profit sector

· Excellent computer skills including; PowerPoint, Excel, desk top publishing and knowledge of fundraising software (Artez, Raiser’s Edge, Classy), Adobe Suites.

· Successful resource and partnership development.

· Excellent problem solving and interpersonal skills.

Personal Attributes

· Highly motivated, dynamic, innovative, proactive and forward thinking individual with exemplary interpersonal, verbal and written communication skills.

· Team player who is positive and professional

· The ability to handle multiple projects concurrently and meet tight deadlines.

· The ability to work independently and as part of a team.

Working Conditions

· A high level of flexibility is required, including the ability to work evenings and weekends as required.

· Given the annual schedule of special events, third party events, and public activities; the work schedule is hectic, however; at other times there is more of a balanced pace. The incumbent must be able to adjust to balancing their workload..

· The use of a licensed and insured vehicle is required for work.

Health & Safety Responsibilities

· Carries out all duties in accordance with the Ontario Occupational Health and Safety Act.

· Reports the absence of or defect in any equipment or protective device, as well as reporting all hazards to your Supervisor/Manager.

· Reports to Management and seeks treatment immediately for all accidents and/or injuries.

· Properly operates any equipment, machine, device or work-related item, or work in a way that will not endanger yourself or other Team Members. Works with equipment at a safe speed with the proper protective equipment being used.

· When driving for company purposes, abides by all Ministry of Transportation driving rules to provide safety to themselves, clients and others on the road.

· Not engage in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct..

· Complies with all agency policies, procedures and safety guidelines as outlined in orientation and from your Manager/Supervisor.

POSTED DATE: Wednesday, December 23, 2020

CLOSING DATE: Friday, January 22, 2020

Job Type: Full-Time

Salary: $37,000 per year

Please submit cover letter with resume

Application deadline: 2021-01-22

Job Types: Full-time, Permanent

Salary: $37,000.00 per year