With growing public concerns over the impact of COVID-19, we want to assure you that BBBS of North & West Niagara is monitoring and paying very close attention to the recommendations of the Public Health Agency of Canada. We are taking necessary precautions at our agency to ensure the health and safety of our families, volunteers, visitors and staff.

Unfortunately, those with COVID-19 may have little to no symptoms. You may not know you have the coronavirus infection because symptoms are similar to a cold or flu, and take up at 14 days to appear after exposure. The Public Health Agency of Canada says that symptoms include: high fever, cough, as well as difficulty breathing and/or pneumonia in both lungs.

In order to support efforts to contain the spread of COVID-19, BBBS of North & West Niagara’s office closed, effective immediately. Our office will reopen April 6, 2020 contingent upon the directions provided by the chief public health officer.

During the closure, our staff will still be working remotely and continue to be available via email. Please do not hesitate to reach out at any time. If you have a scheduled appointment with one of our staff, you will be contacted to find an alternative solution or reschedule. As always, please do not hesitate to reach out to your Mentoring Coordinator if you have any questions or concerns; we are here to support you in any way we can.


While our office is closed, we will not be facilitating ANY in-person or community meetings. Caseworkers will continue to monitor and support our matches through phone and email communication only. Required in-person match monitoring contacts will be conducted on an electronic web-based program such as Skype, face time etc. This exemption is approved by BBBS of Canada due to the present extenuating circumstances and will temporarily be in place until further notice. We will not be accepting any new volunteers or clients at this time.

  • ALL group-based/school programming is cancelled until May 1, 2020
  • Traditional matches will continue in a virtual environment
  • To mitigate spread and flatten the curve of COVID-19, there is to be no in-person contact between traditional matches until May 1, 2020. Our agency is restricting any in-person contact between matches until this date.
  • While you practice social distancing, it’s time to lean into digital nearness! It is important for matches to stay connected and continue to maintain and develop their relationships. For some FUN virtual/online activities ideas, click here. Matches may stay in contact via telephone and social media with parent oversight.

We encourage all members of the public to stay tuned to current government recommendations and requirements during this time. This should be your first and foremost source of information and direction.

Given the situation is rapidly evolving, we will continue to keep you up to date with any changes regarding our guidelines and policies that may affect you. For updates, please check this page and follow us on social media @BBBSnwNiagara


Office closed effective March 18, 2020
Reopening Monday April 6, 2020 contingent on directions from the Chief Public Health Officer
Monday – Friday 8:30 a.m. to 5:30 p.m. (EVENING HOURS CANCELLED)


All calls will be monitored daily and be returned as soon as possible.
Office Phone: 905-646-3230

Dale J. Davis, CEO Extension 23
Frances Lettieri, Director of Services  Extension 22
Wendy Harrisson, Administrative Assistant  Extension 21
Kaytlin Gagnon, Marketing and Communications Officer  Extension 26
Mary Champ, Special Events Fundraiser Extension 28
Britnie Bazylewski, Fund Development Officer Extension 31
Ashley Dunseith, Supervisor of Programs and Services  Extension 25
Katie Viccica, Volunteer Enrollment Coordinator  Extension 33
Alicia Gorda, Mentoring Coordinator  Extension 34
Rylee Wiersma, Mentoring Coordinator  Extension 27
Karen Thompson, Mentoring Coordinator  Extension 30
Lauren Leo, Mentoring Coordinator  Extension 35
Emily Stewardson, Mentoring Coordinator  Extension 24
Tyler Lowther, Mentoring Coordinator Extension 24


We encourage all members of the public to be diligent and take the necessary projection and prevention precautions:

  • Use good hygiene practices, such as frequent and thorough hand washing
  • Avoid touching eyes, mouth and face with unwashed hands
  • Remain in your community
  • Stay connected through technology (e.g. phone, video chat)
  • Practice social distancing (at least 4 ft.)
  • Avoid group activities and/or crowded places
  • If you have recently traveled out of the country, postpone all interactions and quarantine for 14 days
  • Stay at home and away from others if you are feeling ill
  • Contact your primary health provider via phone if you have questions or concerns about your health


The best thing you can do is stay informed and follow the advice of the health authorities. For the most up to date information about the virus and how you can protect yourself, visit:

Government of Canada:

Niagara Regional Public Health:

Niagara Health:

Family and Children’s Services (905) 937-7731

Niagara Regional Police Services (905) 688-4111

As we practice social distancing and refrain from congregating in large groups, our agency has postponed various fundraising activities. Without this crucial fundraising period, our team is working hard to find alternative solutions for funding that will allow us to continue serving the young people in our community with the mentoring support they need. If you can, please consider donating to our agency to help us continue igniting the power and potential of our young people when they need it most. Thank you.